Position title
Meesho Recruitment 2024 - Job Vacancy - Customer Success Associate Post
Job Location
India
Remote work from: IND
Base Salary
USD16,000-USD21,000 Per month
Qualifications
12th Pass/ Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2024
Meesho is India's leading social commerce platform, empowering millions of entrepreneurs to build and grow their online businesses. We are on a mission to democratize e-commerce and make it accessible to everyone. As a Customer Success Associate, you'll play a crucial role in this journey by providing exceptional support and guidance to our sellers, helping them navigate the platform, maximize their sales, and achieve sustainable growth.
Responsibilities
- Become the trusted advisor: Build strong relationships with Meesho sellers, understand their needs and challenges, and provide personalized support and guidance.
- Empower with knowledge: Proactively educate sellers on platform features, best practices, and growth strategies through individual consultations, workshops, and training sessions.
- Troubleshoot and resolve: Handle seller queries efficiently and effectively, offering solutions to technical issues, order fulfillment challenges, and other concerns.
- Drive adoption and engagement: Encourage sellers to utilize Meesho's full potential by promoting new features, loyalty programs, and other initiatives.
- Data-driven insights: Analyze seller performance data and identify opportunities for optimization, providing actionable recommendations to boost their sales and profitability.
Hiring organization
Date posted
January 4, 2024
Valid through
August 31, 2024
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