Position title
Swiggy Recruitment 2024 - Swiggy Careers - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD10,200-USD18,500 Per month
Qualifications

12th Pass/ Graduation

Employment Type
Full-time




 

Description

Swiggy Recruitment 2024

As a Call Center Representative at Swiggy, you'll be the friendly voice behind the screen, playing a crucial role in ensuring our customers have a seamless and delightful experience. From resolving order issues to answering questions and offering support, you'll be their go-to person for all things Swiggy.




Swiggy Jobs Near Me

Responsibilities:

  • Customer Champion: Provide prompt and courteous assistance to customers via phone and other communication channels, addressing their concerns and resolving issues efficiently.
  • Order Maestro: Track orders, provide updates, and troubleshoot any order-related issues to ensure timely and accurate deliveries.
  • Information Guru: Answer customer queries about the Swiggy platform, menus, promotions, and more, ensuring they have all the information they need to make informed decisions.
  • Problem Solver: Approach challenges with a positive and proactive attitude, finding creative solutions to keep customers happy and satisfied.
  • Team Player: Collaborate effectively with colleagues across departments to provide seamless customer service and support.




Swiggy Careers

Skills:

  • Excellent communication and interpersonal skills: You should be able to build rapport with customers, actively listen to their concerns, and communicate clearly and concisely.
  • Problem-solving skills: You should be able to think critically, identify the root cause of issues, and find creative solutions to resolve them.
  • Strong attention to detail: Accuracy and precision are key, as even small mistakes can impact the customer experience.
  • Ability to work independently and as part of a team: You should be able to manage your own workload while also collaborating effectively with colleagues.
  • Computer proficiency: Familiarity with basic computer applications and data entry skills is essential.
Important Links

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Date posted
January 3, 2024
Valid through
August 31, 2024
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Position: Swiggy Recruitment 2024 - Swiggy Careers - Call Center Representative Post

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