Position title
Jio Recruitment 2024 - Latest Job Notification - Customer Service Post
Job Location
India
Remote work from: IND




Base Salary
USD10,700-USD18,200 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Jio Recruitment 2024

Jio, India's leading digital services provider, revolutionizes how people connect, work, and live. We empower millions with seamless connectivity, cutting-edge technology, and a commitment to enriching lives. As a Jio Customer Service Representative, you'll be the face of our brand, ensuring every interaction leaves a positive and lasting impression.




Jio Jobs Near Me

Responsibilities:

  • Be the Jio Voice: Answer customer inquiries through various channels (phone, email, chat) with patience, empathy, and a solutions-oriented approach.
  • Champion Resolution: Proactively identify and resolve customer issues, exceeding expectations and going the extra mile to build trust and satisfaction.
  • Knowledge Navigator: Master Jio's products and services to provide accurate and timely information, guiding customers with confidence.
  • Tech Savvy Hero: Utilize customer relationship management (CRM) tools and internal systems effectively to manage interactions and track progress.
  • Feedback Champion: Actively gather customer feedback, analyze trends, and identify opportunities for improvement within the customer service experience.




Jio Careers

Skills:

  • Excellent communication and interpersonal skills, with the ability to connect with diverse customer segments.
  • Strong problem-solving abilities and a knack for finding creative solutions to complex issues.
  • Proficiency in English (both written and spoken) is mandatory; additional language skills are a plus.
  • Ability to work effectively in a fast-paced, data-driven environment.
  • A genuine desire to help others and a passion for building positive customer relationships.
Important Links

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Date posted
January 3, 2024
Valid through
August 31, 2024
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Position: Jio Recruitment 2024 - Latest Job Notification - Customer Service Post

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