Lenskart Recruitment 2023-24

As a Front Office Coordinator at Lenskart, you'll be the friendly face and first point of contact for our customers in our stores. You'll play a crucial role in creating a welcoming and informative environment, ensuring a smooth and positive customer experience from the moment they walk in.

Responsibilities:

• Greet and welcome customers warmly, understanding their needs and preferences.
• Assist customers in browsing our eyewear collection, providing product information and recommendations.
• Process eye exams and frame adjustments efficiently, ensuring accuracy and customer satisfaction.
• Manage cash transactions, adhering to company policies and procedures.
• Maintain a clean and organized store environment, contributing to a positive brand image.
• Build rapport with customers, fostering loyalty and repeat business.
• Complete administrative tasks as assigned, such as data entry and filing.

Skills:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust.
• Strong problem-solving abilities and a positive attitude towards customer service.
• Proficiency in basic computer skills, including data entry and document management.
• Ability to multitask effectively and prioritize tasks in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and efficiency.
• Passion for the eyewear industry and a desire to learn about different styles and trends.