Vi Recruitment 2023-24

Vi, a leading telecomunications provider in India, is searching for enthusiastic and motivated individuals to join our team as Front Office Executives. In this role, you'll be the face of Vi, playing a crucial part in shaping the customer experience and ensuring their satisfaction. If you thrive in a fast-paced environment, possess excellent communication skills, and have a genuine desire to help others, then this is your chance to make a difference at Vi!

Vi Careers

Responsibilities

• Greet and welcome customers, providing a warm and professional first impression.
• Understand customer needs and inquiries, offering accurate and timely information about Vi products and services.
• Process customer transactions efficiently and effectively, ensuring accuracy and adherence to company policies.
• Resolve customer concerns and troubleshoot issues patiently and professionally, exceeding expectations for service quality.
• Maintain accurate records and documentation of customer interactions.
• Promote Vi products and services to potential customers, upselling and cross-selling opportunities whenever appropriate.
• Build strong relationships with customers, fostering loyalty and trust in the Vi brand.