Vistara Recruitment 2023-24

Vistara, a joint venture between Tata Sons and Singapore Airlines, has soared to new heights in the Indian aviation landscape. Renowned for its warm hospitality, personalized service, and innovative approach, Vistara consistently ranks among the top airlines in India. As a Customer Service Trainee, you'll become an integral part of this dynamic team, playing a crucial role in shaping every customer's experience.

Responsibilities:

• Be the Voice of Vistara: Handle customer inquiries through various channels (phone, email, social media) with patience, empathy, and professionalism.
• Go the Extra Mile: Resolve customer issues efficiently and effectively, exceeding expectations and creating memorable experiences.
• Champion Continuous Improvement: Actively participate in training programs, learn new skills, and contribute to process optimization within the customer service department.

Skills:

• Communication Ninja: Excellent written and verbal communication skills, with the ability to tailor communication to diverse audiences.
• Problem-solving Ace: A keen eye for detail and a knack for finding creative solutions to complex customer issues.
• Tech-Savvy: Proficient in using various customer service software and tools to effectively manage inquiries.
• Empathy Engine: A genuine desire to help others and a natural ability to connect with people on a personal level.