Position title
Swiggy Recruitment 2023-24 - Swiggy Careers - Client Service Specialist Post
Job Location
India
Remote work from: IND




Base Salary
USD10,200-USD19,200 Per month
Qualifications

12th Pass/ Graduation

Employment Type
Full-time




 

Description

Swiggy Recruitment 2023-24

Swiggy, India's leading food delivery platform, is on the hunt for passionate and detail-oriented Client Service Specialists to join our vibrant team. In this critical role, you'll be the bridge between happy meals and satisfied customers, ensuring a smooth and delightful experience for every food delivery journey.




Swiggy Jobs Near Me

Responsibilities:

  • Swiggy Guardian Angel: Proactively address customer concerns and inquiries related to orders, deliveries, payments, and app functionality.
  • Problem-Solving Wizard: Resolve customer issues efficiently and creatively, exceeding expectations and leaving them with a positive resolution.
  • Accuracy Advocate: Ensure order details are correct, track deliveries in real-time, and maintain accurate records for optimal service.
  • Empathy Expert: Actively listen to customer concerns, understand their frustration, and provide empathetic and personalized support.
  • Data Detective: Analyze customer feedback and performance data to identify trends and opportunities for improvement in the delivery experience.




Swiggy Careers

Skills:

  • Communication Ninja: Excellent written and verbal communication skills, with the ability to tailor your approach to diverse audiences.
  • Empathy Expert: A natural ability to connect with people, understand their emotions, and provide emotional support.
  • Problem-Solving Ace: Adept at identifying and resolving issues efficiently, maintaining a calm and positive demeanor under pressure.
  • Tech-Savvy: Proficiency in computer skills and familiarity with Swiggy's app and internal systems are desirable.
  • Detail Detective: A keen eye for detail and strong organizational skills to ensure accuracy and efficiency in customer service.
Important Links

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Date posted
December 23, 2023
Valid through
March 31, 2024
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Position: Swiggy Recruitment 2023-24 - Swiggy Careers - Client Service Specialist Post

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