Position title
Dhani Recruitment 2023 - Job Search - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD12,200-USD18,200 Per month
Qualifications

Graduate, 12th

Employment Type
Full-time




 

Description

Dhani Recruitment 2023

Dhani, India's one-stop solution for all your daily financial needs, is searching for exceptional Customer Care Agents to join our dynamic team. In this vital role, you'll be the guiding light for our diverse customer base, ensuring their financial journeys are smooth, informed, and ultimately, successful.




Dhani Jobs Near Me 

Responsibilities:

  • Financial Guru: Possess in-depth knowledge of Dhani's suite of products and services, from loans and credit cards to insurance and investments.
  • Empathy Champion: Actively listen to customer concerns, understand their financial goals and challenges, and provide empathetic and personalized support.
  • Problem Solver: Proactively identify and resolve customer issues with swiftness and resourcefulness, ensuring a positive and satisfying experience.
  • Information Architect: Clearly explain complex financial concepts and products in a way that is easy to understand for customers of all backgrounds.
  • Relationship Builder: Foster strong relationships with customers, building trust and loyalty through consistent support and guidance.




Dhani Careers

Skills:

  • Communication Ninja: Excellent written and verbal communication skills, with the ability to tailor your approach to diverse audiences.
  • Empathy Expert: A natural ability to connect with people, understand their needs, and provide emotional support.
  • Problem-Solving Ace: Adept at identifying and resolving issues efficiently, maintaining a calm and positive demeanor under pressure.
  • Financial Acumen: Strong understanding of basic financial concepts and an interest in learning more about the industry.
  • Tech-Savvy: Proficiency in CRM software and other relevant customer service tools.
Important Links

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Date posted
December 23, 2023
Valid through
March 31, 2024
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Position: Dhani Recruitment 2023 - Job Search - Customer Care Agent Post

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