Position title
Uber Recruitment 2024 - Free Job - Customer Officer Post
Job Location
India
Remote work from: IND




Base Salary
USD11,200-USD18,400 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Uber Recruitment 2024

Uber, the world's leading ride-hailing platform, is seeking a passionate and customer-centric Customer Officer to join our dynamic team in [Your Location]. As the voice of our riders and drivers, you'll play a crucial role in ensuring a smooth and positive experience for everyone on the Uber journey.


Uber Jobs Near Me

Responsibilities

  • Be the first line of support for riders and drivers, addressing their inquiries, concerns, and feedback promptly and effectively.
  • Troubleshoot issues related to app usage, bookings, payments, and safety concerns, ensuring swift resolution.
  • Cultivate positive relationships with riders and drivers, building trust and understanding through active listening and empathy.
  • Analyze customer feedback and data to identify areas for improvement in the Uber experience.
  • Collaborate with internal teams to implement solutions and enhance the overall quality of service.
  • Stay updated on Uber's policies, features, and safety protocols, providing accurate and helpful information to customers.
  • Uphold Uber's commitment to inclusivity, respect, and ethical conduct at all times.


Uber Careers 

Skills

  • Bachelor's degree in Communication, Customer Service, or a related field preferred.
  • Minimum 1 year of experience in customer service or support roles, ideally within a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively.
  • Strong problem-solving skills and a calm demeanor under pressure.
  • Proficiency in computer skills and relevant customer service software.
  • Multilingual skills a plus (specific languages based on your location).
  • Passion for customer service and a genuine desire to help people.
Important Links

Find the Link in Apply Now Button



Date posted
December 22, 2023
Valid through
March 31, 2024
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Position: Uber Recruitment 2024 - Free Job - Customer Officer Post

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