Position title
Vi Recruitment 2024 - Job Change - Customer Support Analyst Post
Job Location
India
Remote work from: IND




Base Salary
USD10,800-USD18,400 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Vi Recruitment 2024

As a Customer Support Analyst at Vi, you will be the first line of contact for our customers, providing them with support and assistance with their queries and concerns. You will play a vital role in ensuring their satisfaction and building loyalty towards the Vi brand.




Vi Careers

Responsibilities

  • Respond to customer inquiries through various channels, including phone, email, and chat.

  • Troubleshoot and resolve customer issues related to Vi products and services.

  • Provide accurate and up-to-date information about Vi products and services.

  • Build rapport with customers and go the extra mile to exceed their expectations.

  • Document customer interactions and track resolutions to ensure consistent service delivery.

  • Identify and suggest ways to improve the customer experience.




Vi Jobs Near Me

Skills

  • Bachelor's degree in any relevant field, such as Customer Service, Communication, or Business Administration.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve issues effectively.
  • Active listening and attention to detail to ensure accurate understanding of customer needs.
  • Proficiency in various communication channels, including phone, email, and chat.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong computer skills and proficiency in relevant software applications.
Important Links

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Date posted
December 22, 2023
Valid through
March 31, 2024
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Position: Vi Recruitment 2024 - Job Change - Customer Support Analyst Post

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