Position title
Swiggy Recruitment 2024 - Job Card - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD19,200 Per month
Qualifications

12th Pass/ Graduate

Employment Type
Full-time




 

Description

Swiggy Recruitment 2024

Then join Swiggy, India's favorite food delivery app, as a Customer Service Representative in our 2024 Recruitment Drive! You'll be the friendly face behind the screen, ensuring our customers have a smooth and delightful experience ordering their favorite meals.




Swiggy Jobs Near Me

Responsibilities

  • Be the voice of Swiggy: Answer customer calls, emails, and chat messages, addressing their concerns and inquiries promptly and courteously.
  • Master of problem-solving: Work with customers to troubleshoot order issues, delays, and cancellations, finding solutions that leave them satisfied.
  • Feedback champion: Gather customer feedback and suggestions, actively listening and escalating relevant issues to improve the Swiggy experience.
  • Knowledge guru: Stay updated on Swiggy policies, promotions, and restaurant offerings to provide accurate and helpful information to customers.
  • Tech-savvy hero: Utilize customer service software and internal tools to efficiently manage interactions and track resolutions.




Swiggy Careers

Skills

  • Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
  • Strong problem-solving abilities and a calm demeanor under pressure.
  • Active listening skills and the ability to understand and address customer concerns effectively.
  • Proficiency in written and verbal English (Hindi a plus!).
  • Computer literacy and ability to learn new software quickly.
Important Links

Find the Link in Apply Now Button



Date posted
December 21, 2023
Valid through
March 31, 2024
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Position: Swiggy Recruitment 2024 - Job Card - Customer Service Representative Post

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