Position title
Uber Recruitment 2024 - All Job For You - Customer Success Associate Post
Job Location
India
Remote work from: IND




Base Salary
USD11,200-USD17,200 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Uber Recruitment 2024

Uber is more than just a ride-hailing app; we're revolutionizing the way people move around cities. From connecting riders with trusted drivers to powering last-mile deliveries, we're committed to making transportation simple, reliable, and accessible for everyone. As a Customer Success Associate at Uber, you'll be a key player in this mission, turning every rider interaction into a positive and memorable experience.


Uber Jobs Near Me 

Responsibilities

  • Become the voice of Uber: Be the first point of contact for riders, addressing their questions, concerns, and feedback with empathy and a can-do attitude.
  • Resolve issues with finesse: Proactively identify and troubleshoot rider issues, working towards swift and satisfying resolutions that leave riders feeling valued and understood.
  • Go the extra mile: Take initiative to exceed expectations, offering personalized assistance and going above and beyond to ensure every rider experience is exceptional.
  • Champion rider feedback: Gather and analyze rider feedback, identifying areas for improvement and advocating for changes that enhance the overall Uber experience.
  • Collaborate and connect: Build strong relationships with internal stakeholders (driver support, operations) to ensure seamless issue resolution and promote a collaborative approach.


Uber Careers 

Skills

  • Minimum Bachelor's degree (any discipline) or equivalent relevant experience.
  • Excellent communication and interpersonal skills, with a talent for active listening and building rapport.
  • Problem-solving skills extraordinaire, able to think on your feet and find creative solutions to unexpected challenges.
  • Strong written and verbal communication skills, able to convey information clearly and concisely in both written and verbal formats.
  • Proficiency in basic computer applications (email, CRM systems).
  • A positive and proactive attitude, with a genuine passion for exceeding customer expectations.
  • Bonus points for being a tech-savvy individual with a love for Uber's mission!
Important Links

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Date posted
December 20, 2023
Valid through
March 31, 2024
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