Position title
Lenskart Recruitment 2024 - Lenskart Careers - Customer Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD12,200-USD19,500 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Lenskart Recruitment 2024

As a Customer Service Executive at Lenskart, you'll be the friendly face and helping voice our customers rely on. You'll be responsible for resolving their queries, guiding them through purchases, and ensuring their overall satisfaction with Lenskart.




Lenskart Careers

Responsibilities

  • Answer customer inquiries via phone, email, and chat regarding product information, orders, returns, and other concerns.
  • Provide accurate and timely information about Lenskart products, services, and policies.
  • Assist customers with placing orders, making returns, and scheduling appointments for eye exams.
  • Actively listen to customer feedback and address their concerns with empathy and professionalism.
  • Build positive relationships with customers and exceed their expectations.
  • Maintain detailed records of customer interactions and ensure accurate data entry.




Lenskart Jobs Near Me

Skills

  • Excellent communication and interpersonal skills, with a focus on active listening and clear explanation.
  • Problem-solving abilities and a knack for finding creative solutions.
  • Proficiency in computer skills, including email, chat platforms, and CRM systems.
  • Ability to work independently and prioritize multiple tasks in a fast-paced environment.
  • Time management and organizational skills.
  • Patience, empathy, and a positive attitude.
Important Links

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Date posted
December 20, 2023
Valid through
March 31, 2024
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Position: Lenskart Recruitment 2024 - Lenskart Careers - Customer Service Executive Post

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