Position title
Infosys Recruitment 2024 - Vacancy Job Alert - Customer Support Post
Job Location
India
Remote work from: India




Base Salary
USD21,200-USD30,200 Per month
Qualifications

Graduate

Employment Type
Full-time




 

Description

Infosys Recruitment 2024

As a Customer Support Representative at Infosys, you'll be the voice of Infosys for our valued clients. You'll play a crucial role in ensuring their satisfaction by providing prompt, efficient, and courteous support across multiple channels, including phone, email, and chat.




Infosys Jobs Near Me

Responsibilities

  • Respond to customer inquiries and requests regarding Infosys products and services.
  • Troubleshoot technical issues and provide solutions within established timelines.
  • Document customer interactions and maintain accurate records.
  • Escalate complex issues to the appropriate team for further resolution.
  • Proactively identify and address customer needs and concerns.
  • Build and maintain positive relationships with clients.
  • Stay updated on the latest Infosys products and services to provide accurate information to customers.




Infosys Careers

Skills

  • Excellent communication and interpersonal skills, with a focus on active listening and clear explanation.
  • Strong problem-solving and analytical abilities.
  • Proficiency in computer skills, including email, chat platforms, and CRM systems.
  • Ability to work independently and prioritize multiple tasks in a fast-paced environment.
  • Time management and organizational skills.
  • Patience, empathy, and a positive attitude.
  • Bachelor's degree in any relevant field (preferred).
Important Links

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Date posted
December 20, 2023
Valid through
March 31, 2024
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Position: Infosys Recruitment 2024 - Vacancy Job Alert - Customer Support Post

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