Swiggy Recruitment 2024

Swiggy, India's leading food delivery platform, is searching for remote-first Customer Care Agents to join their dynamic team in 2024. If you thrive in fast-paced environments, possess exceptional communication skills, and love resolving challenges with a smile, then Swiggy is the perfect place for you to make a difference, all from the comfort of your own home!

Swiggy Jobs Near Me

Responsibilities

• Provide exceptional customer service through phone, email, and chat channels.
• Resolve customer inquiries and complaints related to orders, deliveries, payments, and app functionality.
• Offer proactive support and guidance to ensure a seamless Swiggy experience for every customer.
• Maintain accurate records and document customer interactions for future reference.
• Escalate complex issues to the appropriate teams for timely resolution.
• Analyze customer feedback and identify areas for improvement in the Swiggy experience.