Wipro Recruitment 2023

In this role, you'll be the bridge between Wipro and its valued customers, ensuring their success is woven into the very fabric of our solutions. You'll be the first line of contact, the trusted advisor, and the champion for their needs.

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Responsibilities:

• Proactively identify and address customer concerns, escalations, and challenges with empathy and efficiency.
• Master Wipro's solutions and services inside-out, transforming complex concepts into clear, actionable guidance for customers.
• Foster strong relationships with customers, understanding their unique needs and exceeding expectations through personalized support.

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Skills:

• Written and verbal communication skills that are crisp, clear, and persuasive. You can explain technical concepts to a non-technical audience and build rapport with ease.
• You're a natural at unraveling complex issues, breaking them down into manageable steps, and crafting solutions that leave customers smiling.
• You're eager to grasp new technologies and adapt to a dynamic environment, always seeking ways to improve your knowledge and skills.
• You possess a genuine interest in understanding people's needs and a drive to go the extra mile to make their day.