Position title
Jio Recruitment 2023 - Jio Careers - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD10,200-USD17,200 Per month
Qualifications

12thpass/ graduate

Employment Type
Full-time




 

Description

Jio Recruitment 2023

Jio is looking for passionate and customer-centric individuals to join their team as Customer Service Representatives (CSRs). In this role, you will play a vital role in providing excellent customer service and resolving customer queries related to Jio products and services.




Jio Jobs Near Me

Responsibilities:

  • Answer customer inquiries and resolve issues related to mobile services, billing, data usage, and more.
  • Provide accurate and up-to-date information to customers.
  • Offer solutions to customer problems and ensure their satisfaction.
  • Upsell and cross-sell Jio products and services.
  • Maintain accurate records of customer interactions and resolutions.
  • Escalate complex customer issues to the appropriate team members.
  • Adhere to Jio's customer service policies and procedures.
  • Contribute to the continuous improvement of the customer service process.




Jio Careers

Skills:

  • Bachelor's degree in any field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
  • Strong analytical and problem-solving skills.
  • Ability to learn quickly and adapt to new technologies.
  • Customer-centric mindset and a passion for providing exceptional service.
  • Fluency in Hindi and English (both written and spoken).
Important Links

Find the Link in Apply Now Button



Date posted
December 8, 2023
Valid through
March 31, 2024
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Position: Jio Recruitment 2023 - Jio Careers - Customer Service Representative Post

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