Lenskart Recruitment 2023

Lenskart, India's leading optical retail chain, is seeking an enthusiastic and customer-oriented Front Office Staff member to join our dynamic team and play a pivotal role in creating a welcoming and positive first impression for our customers. As a Front Office Staff member, you will be responsible for greeting and welcoming customers, handling incoming calls and emails, and providing basic customer support.

Responsibilities:

• Greet and welcome customers to Lenskart's stores, ensuring a warm and professional first impression
• Handle incoming calls and emails promptly and professionally, directing inquiries to the appropriate team members
• Assist customers with basic inquiries and provide information about Lenskart's products, services, and promotions
• Manage customer sign-in/sign-out processes and maintain accurate records
• Maintain a clean, organized, and welcoming store environment
• Stay up-to-date on Lenskart's products, services, and policies

Skills

• Excellent communication and interpersonal skills
• Ability to listen attentively and understand customer needs
• Strong customer service orientation and a commitment to providing a positive customer experience
• Ability to multitask and work independently
• Proficient in Microsoft Office Suite
• Attention to detail and a commitment to accuracy