Position title
Dhani Recruitment 2023 - Job Opportunities - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD11,200-USD18,500 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Dhani Recruitment 2023

Dhani, one of India's leading fintech companies, is seeking a customer-centric and empathetic Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will play a pivotal role in providing exceptional customer service, resolving customer inquiries promptly, and ensuring a positive customer experience. You will be responsible for interacting with customers from diverse backgrounds, understanding their needs, addressing their concerns, and upholding Dhani's reputation for exceptional customer care.




Dhani Jobs Near Me 

Responsibilities:

  • Handle customer inquiries, requests, and complaints promptly and effectively, ensuring their satisfaction
  • Provide accurate and up-to-date information about Dhani's products, services, and policies
  • Resolve customer issues promptly, escalating complex matters to the appropriate personnel
  • Maintain a positive and professional demeanor under pressure, even in challenging customer interactions
  • Provide feedback and suggestions for improving customer service processes and enhancing customer satisfaction
  • Stay up-to-date on Dhani's products, services, and promotions, ensuring accurate and relevant information for customers




Dhani Careers

Skills:

  • Strong customer service and communication skills, with the ability to interact with customers from diverse backgrounds effectively
  • Excellent problem-solving and decision-making skills, with the ability to identify and resolve customer issues promptly
  • Strong empathy and compassion, with the ability to understand customer concerns and provide emotional support
  • Proficient in Microsoft Office Suite and relevant customer relationship management (CRM) software
  • Ability to work independently and as part of a team, with a collaborative and results-oriented approach
Important Links

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Date posted
December 2, 2023
Valid through
March 31, 2024
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Position: Dhani Recruitment 2023 - Job Opportunities - Customer Service Executive Post

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