Position title
Jio Recruitment 2023 - Jobs Near Me - Concierge Post
Job Location
India
Remote work from: IND




Base Salary
USD10,200-USD18,500 Per month
Qualifications

12th pass/ Graduate

Employment Type
Full-time




 

Description

Jio Recruitment 2023

Jio, India's leading telecommunications company, is seeking a highly motivated and customer-oriented Concierge to join our team. As a Concierge, you will play a pivotal role in providing exceptional customer service, anticipating customer needs, and creating a memorable experience for our valued Jio customers.




Jio Jobs Near Me

Responsibilities:

  • Provide personalized and attentive service to Jio customers, greeting them warmly, addressing their inquiries, and resolving their issues promptly and professionally
  • Assist customers with various tasks, such as making payments, recharging their accounts, and selecting the right Jio plans and services
  • Handle customer complaints and escalations with empathy and understanding, ensuring their satisfaction and maintaining a positive brand image
  • Gather customer feedback and identify areas for improvement in customer service and experience
  • Maintain a well-organized and efficient concierge desk, ensuring a smooth and seamless customer journey
  • Adhere to Jio's customer service standards, policies, and procedures




Jio Careers

Skills:

  • Strong understanding of customer service principles and methodologies
  • Excellent communication and interpersonal skills, with the ability to build rapport, empathy, and trust with customers
  • Proven ability to anticipate and address customer needs proactively
  • Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues effectively
  • Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple deadlines
  • Attention to detail and ability to work accurately under pressure
  • Ability to work independently and as part of a team, with a collaborative and results-oriented approach
Important Links

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Date posted
December 1, 2023
Valid through
March 31, 2024
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Position: Jio Recruitment 2023 - Jobs Near Me - Concierge Post

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