Capgemini Recruitment 2023

Capgemini, a leading global consulting, technology services, and digital transformation company, is seeking a friendly, professional, and customer-oriented Customer Service Representative (CSR) to join our dynamic team and play a crucial role in welcoming and assisting our customers. As a CSR, you will be responsible for creating a positive first impression for our customers, answering inquiries, handling administrative tasks, and ensuring the smooth operation of our customer service team.

Capgemini Jobs Near Me

Responsibilities

• Greet and welcome customers with a warm and friendly smile, creating a positive first impression for Capgemini
• Handle customer inquiries promptly and efficiently, providing accurate information and assistance
• Manage customer check-in and check-out procedures, ensuring a seamless and hassle-free experience
• Handle luggage storage and retrieval, ensuring the safety and security of customer belongings
• Maintain a well-organized and presentable customer service desk, reflecting Capgemini's high standards of service
• Perform administrative tasks, such as answering phones, managing schedules, and preparing reports
• Adhere to company policies and procedures, ensuring compliance and operational efficiency

Capgemini Careers 

Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation and a genuine commitment to customer satisfaction
• Ability to build rapport and trust with customers
• Proactive problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Attention to detail and a commitment to accuracy
• Proficiency in Microsoft Office Suite