Position title
Google Recruitment 2023 - Job Change - Customer Support Post
Job Location
India
Remote work from: India




Base Salary
USD17,300-USD25,400 Per month
Qualifications

Graduate

Employment Type
Full-time




 

Description

Google Recruitment 2023

Google, a leading global technology company, is seeking an empathetic and customer-centric Customer Support Specialist to join our dynamic team and play a pivotal role in providing exceptional support to Google's users. As a Customer Support Specialist, you will be responsible for handling customer inquiries, resolving issues promptly, and ensuring a positive and satisfying customer experience across all touchpoints.




Google Jobs Near Me 

Responsibilities:

  • Handle customer inquiries, complaints, and feedback via phone, email, chat, and social media platforms
  • Resolve customer issues promptly and efficiently, ensuring a positive and satisfactory resolution
  • Identify and escalate complex customer issues to the appropriate team members
  • Gather customer feedback and analyze customer satisfaction data to identify areas for improvement
  • Implement customer service initiatives to enhance customer satisfaction and loyalty
  • Stay up-to-date with Google's products, services, and policies




Google Careers 

Skills:

  • Excellent customer service skills and a genuine passion for providing exceptional customer experiences
  • Strong problem-solving and conflict resolution skills
  • Excellent communication and interpersonal skills, both written and verbal
  • Ability to build rapport and trust with customers
  • Proactive approach to anticipating and addressing customer needs
  • Ability to work independently and as part of a team
Important Links

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Date posted
November 29, 2023
Valid through
March 31, 2024
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Position: Google Recruitment 2023 - Job Change - Customer Support Post

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