Position title
Lenskart Recruitment 2023 - Job Seeker - Customer Service Specialist Post
Job Location
India
Remote work from: India
Base Salary
USD18,000-USD22,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Lenskart Recruitment 2023
Lenskart is looking for highly motivated and customer-oriented Customer Service Specialists to join our team. As a Customer Service Specialist at Lenskart, you will be responsible for providing excellent customer service to our customers across all channels, including phone, email, social media, and chat. You will also be responsible for troubleshooting and resolving customer issues.
Responsibilities:
- Provide excellent customer service to Lenskart's customers across all channels
- Troubleshoot and resolve customer issues
- Escalate complex issues to the appropriate team
- Maintain and update customer records
- Provide feedback to the customer service team on ways to improve our service
Skills:
- Excellent customer service skills
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in MS Office Suite
- Experience with customer support software is a plus
Hiring organization
Date posted
November 27, 2023
Valid through
March 31, 2024
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