Position title
Myntra Recruitment 2023 - Jobs - Customer Relationship Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD18,100 Per month
Qualifications
12th pass/ Graduate.
Employment Type
Full-time
Description
Myntra Recruitment 2023
Myntra is looking for Customer Relationship Managers (CRMs) to join its team. The CRM will be responsible for developing and maintaining relationships with Myntra's customers, and providing them with a high level of service. This includes understanding customer needs, resolving customer issues, and providing feedback to the Myntra team.
Myntra Careers
Responsibilities
- Develop and maintain relationships with Myntra's customers
- Understand customer needs and preferences
- Resolve customer issues and escalate complex issues to the appropriate team
- Provide feedback to the Myntra team on customer feedback and suggestions
- Track and measure customer satisfaction
- Develop and implement customer retention strategies
Skills
- Bachelor's degree in Business Administration, Customer Service, or a related field
- 3-5 years of experience in customer service management or a related role
- Strong understanding of customer relationship management (CRM) principles and practices
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Knowledge of Myntra's products and services is a plus
Hiring organization
Date posted
November 6, 2023
Valid through
March 31, 2024
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