Vedantu Recruitment 2023

We are looking for a dynamic and motivated individual to provide voice-based customer support for our digital product. The ideal candidate has a passion for providing excellent customer service, is tech-savvy, and is patient and resourceful

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Provides voice support to customers for a wide range of technical issues. Responds to telephone and internet inquiries from consumers and customers. Diagnoses and resolves technical issues, provides step-by-step instructions, and escalates issue when necessary. Documents all customer interactions.

Vedantu Careers

The customer support voice agent is responsible for providing solutions and support to customers for technical issues related to the use of Microsoft products and services.

Qualifications: •

High school diploma or equivalent.

At least 1 year of customer service experience.

Excellent communication skills, both verbal and written.

Strong problem-solving skills.