Position title
Emami Recruitment 2023 - All Jobs For You - Customer Support Analyst Post
Job Location
India
Remote work from: India
Base Salary
USD17,000-USD22,000 Per month
Qualifications
12th Pass/Graduate
Employment Type
Full-time
Description
Emami Recruitment 2023
Emami is looking for a passionate and experienced Customer Support Analyst to join our team. In this role, you will be responsible for providing technical support to our customers, troubleshooting and resolving customer issues, and gathering and analyzing customer feedback to improve our products and services.
Responsibilities
- Provide technical support to customers
- Troubleshoot and resolve customer issues
- Gather and analyze customer feedback
- Identify and document customer support best practices
- Develop and implement customer support training programs
- Work with cross-functional teams to improve the customer experience
Skills
- Strong technical skills
- Excellent problem-solving and debugging skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good understanding of customer support principles and best practices
- Experience with customer support tools and technologies
- Proficiency in Microsoft Office Suite and CRM software
Hiring organization
Date posted
November 3, 2023
Valid through
March 31, 2024
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