Position title
Lenskart Recruitment 2023 - Latest Job - Virtual Assistant Post
Job Location
India
Remote work from: India
Base Salary
USD17,000-USD21,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Lenskart Recruitment 2023
Lenskart is looking for a passionate and customer-focused Virtual Assistant to join our team and help us deliver an exceptional customer experience. As a Virtual Assistant, you will be responsible for providing customer support through a variety of channels, such as chat, email, and social media. You will also be responsible for resolving customer issues and escalating issues to the appropriate team members.
Responsibilities
- Provide customer support through chat, email, and social media
- Resolve customer issues
- Escalate issues to the appropriate team members
- Maintain customer records and data
- Update customers on the status of their orders
- Provide product and service information to customers
- Collect and analyze customer feedback
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to manage multiple priorities and work under pressure
- Good knowledge of Lenskart's products and services
- Experience with customer support software is a plus
Hiring organization
Date posted
October 30, 2023
Valid through
March 31, 2024
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