Position title
Airtel Recruitment 2023 - 2+Years Experience Required - Customer Care Agent Post
Job Location
India
Remote work from: India




Base Salary
USD12,000-USD18,000 Per month
Qualifications

Graduate

Employment Type
Full-time
Experience

2+Years Experience Required




 

Description

Airtel Recruitment 2023

Customer Care Agent is responsible for providing leadership and management to the Contact Center team. Oversees the day-to-day operations of the center and develops and implements strategies to improve service delivery, quality and efficiency. This position is responsible for managing staff, developing and implementing process improvement initiatives, and ensuring customer satisfaction.

Airtel Jobs Near Me

Responsibilities:

  •  Provides leadership and management to the Contact Center team
  • Oversees the day-to-day operations of the center
  •  Develops and implements strategies to improve service delivery, quality and efficiency
  • Manages staff
  • Develops and implements process improvement initiatives
  •  Ensures customer satisfaction



Airtel Careers

Qualifications:

  •  Bachelor's degree or equivalent experience in a customer service or call center environment
  •  3-5 years of experience in a leadership role within a contact center or BPO environment
  •  Strong knowledge of customer service principles and best practices
  • Strong knowledge of process improvement methodologies
  •  Strong leadership and management skills
  •  Excellent communication skills
Important Links

Find the Link in Apply Now Button



Date posted
April 17, 2023
Valid through
December 31, 2025
Close modal window

Position: Airtel Recruitment 2023 - 2+Years Experience Required - Customer Care Agent Post

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.