Position title
Lenskart Recruitment 2023 - Latest Job - Customer Experience Agent Post
Job Location
India
Remote work from: India
Base Salary
USD18,000-USD21,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Lenskart Recruitment 2023
Lenskart is looking for talented and passionate Customer Experience Agents to join our team. As a Customer Experience Agent at Lenskart, you will be responsible for providing excellent customer service to our customers, resolving their issues, and ensuring that they have a positive experience with our company. You will also be responsible for collecting and analyzing customer feedback to help us improve our products and services.
Responsibilities:
- Provide excellent customer service to Lenskart customers
- Resolve customer issues promptly and efficiently
- Collect and analyze customer feedback
- Identify and implement ways to improve customer satisfaction
- Stay up-to-date on the latest customer service trends and best practices
Skills:
- Customer service skills: Excellent customer service skills, including the ability to resolve customer issues and provide a positive customer experience.
- Problem-solving skills: Strong problem-solving skills, including the ability to identify and resolve customer issues quickly and efficiently.
- Communication skills: Strong communication and interpersonal skills, including the ability to communicate effectively with both customers and co-workers.
- Teamwork skills: Ability to work independently and as part of a team to achieve common goals.
- Technical skills: Proficiency in Microsoft Office Suite.
Hiring organization
Date posted
October 26, 2023
Valid through
March 31, 2024
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