Samsung Recruitment 2023

The Samsung Concierge is a premium after-sales service that is offered to select Samsung products. The Concierge service provides customers with a personalized and exclusive experience, with benefits such as one-to-one device exchange, 50% savings on out-of-warranty repair, and door-step service support.

Samsung Careers

Responsibilities

• Provide personalized and exclusive service to Samsung Concierge customers
• Resolve customer issues quickly and efficiently
• Provide customers with a positive experience
• Gather feedback from customers
• Identify areas where the Samsung Concierge service can be improved

Skills

• Strong customer service skills
• Ability to resolve issues quickly and efficiently
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software
• Knowledge of Samsung products and services (preferred)