Graduate
2+Years Experience Required
Airtel Recruitment 2023
The Implementation Specialist is responsible for successful go-live of software products and/or services with assigned customers and partners. This role is also responsible for customer/partner education on software product(s) and services, as well as providing technical support to assigned customers and partners.
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Responsibilities:
- • Lead the successful go-live of software products and/or services with assigned customers and partners
- • Educate customers and partners on software product(s) and services
- • Provide technical support to assigned customers and partners
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Qualifications:
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• Bachelor's degree or equivalent experience in a technical field (Computer Science, Engineering, etc.)
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• At least 1 year of experience in technical services or customer support
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• Experience in implementing software products and/or services
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• Knowledge of software product(s) and services, as well as the associated technology stack
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• Strong customer service skills
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